Loyal Customers Want Consistent Experiences
I live in close proximity to several different chains of grocery stores. I’ve been a loyal shopper to one particular location since 2005 and have never thought twice about stepping inside another...
Blog Posts of Heather Timney
Customer Advisory Boards – A Unique Opportunity to Listen
Gathering customer feedback can be accomplished in many different ways. With the plethora of online tools now available, customer surveys are fairly ubiquitous. Text mining technology to engage with...