Companies with a motivated group of high-performing employees hold a distinct advantage. This edge is not just in terms of productivity but extends to innovation, collaboration, and overall workplace...
Rather than find out how employees feel about working for your company at the water cooler, why not ask directly to the source and ask?
When I sit down with business leaders to discuss their Employee Engagement Program, I always begin by identifying the program's objective. The reason is that a clear vision statement is the...
Employees play a pivotal role in building customer trust, confidence, and loyalty. Every team member has an opportunity to contribute to creating a compelling customer experience, or one that fails...
The podcast episode featured Beverly Hathorn, owner of Strategic HR Consultants, interviewing Evan Klein, the president of Satrix Solutions. Evan has over 25 years of experience in coaching business...
A short but impactful survey, Employee Net Promoter Score, identifies and addresses any issues negatively impacting employee satisfaction and loyalty. Business leader and HR professionals are...
Are you losing sight of the employee experience? As the stock market takes a tumble, companies are more concerned than ever about closing every deal and capitalizing on every ounce of revenue. This...
Many of us can still vividly recall the great recession of 2008. Jobs were scarce and the people who remained employed wondered if their pink slip was next. Fast forward to the present day and the...
Lessons Learned from Schindler Elevator Corporation’s eNPS Program
It’s been said that “the beginning is the most important part of the work.” Whether you have just taken the next step in your professional career at your existing company or have transitioned into...
