From retaining and attracting employees to delivering exceptional service experiences, company culture plays a significant role in building a high-performing organization. To help you stand out and cultivate a strong reputation, you need an experienced partner who will guide your efforts to prioritize the employee experience.
There’s no denying that companies with highly engaged employees have nearly four times the growth rate compared to organizations with low engagement scores. So what’s the best approach for measuring employee satisfaction to ultimately help the company culture thrive?
As a trusted third-party partner, we help you construct a healthy organization with an engaged, loyal, and productive workforce. Our various Voice of the Employee programs are designed to evaluate everything from workplace satisfaction to retention risks to employee experiences. And, we deliver reports and recommendations that boost employee engagement and improve the customer experience.
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EX Research
Voice of EmployeeEXCEPTIONAL Service Customized Programs High Survey Response Rates Unbiased Analysis & Interpretation Voice of Employee (VoE) Experts Venture Capital & Private Equity Approved
Employee Engagement Capabilities
Satrix Solutions partners with companies to establish structured feedback programs at critical touchpoints across the customer and employee journey. A complete lifecycle approach enables us to provide insights that will significantly enhance the experience for customers, prospects, and employees.
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EX Research
Voice of EmployeeEmployee Satisfaction Surveys Employee Net Promoter® Surveys Employee Engagement Surveys Employee Opinion Surveys Interdepartmental SurveysEmployee Stay Interviews Employee Exit Interviews
Voice Of Employee Resources
Thought Leadership & Expertise
We offer an excellent collection of best practices, tips, and guidebooks on CX and EX strategy — all crafted to help the company get ahead in today's competitive market.
Cultivating Engaged Employees
It has been said that to win in the marketplace, you must first win in the workplace.
Download eBookLinking Employee Satisfaction To Customer Loyalty
Achieving true customer centricity requires participation from all employees.
Read ArticleEmployee’s Role In A Service Organization
Employees play a pivotal role in building an atmosphere of trust, confidence, and loyalty.
Read Article