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Employee Satisfaction Surveys

Measure Employee Engagement, Reduce Attrition, & Turn Culture Into A Differentiator GET STARTED

Employee Feedback Programs

Online Surveys to Capture Candid Employee Feedback

We rely on our survey know-how to develop and deploy an Employee Satisfaction Survey tailored to your unique objectives so that meaningful insights and trends can be identified and acted on.

What’s more, we help you inject enthusiasm and energy into your employee feedback efforts to ensure every member of your organization embodies similar passions, works toward shared goals, and becomes inspired to succeed.

We're committed to helping you make the workplace a more satisfying and successful place by providing a neutral forum for employees to share their candid feedback.

  1. EX Research

    Voice of Employee

    EXCEPTIONAL Service Customized Programs High Survey Response Rates Unbiased Analysis & Interpretation Voice of Employee (VoE) Experts Venture Capital & Private Equity Approved

Reduce Turnover Now
Work with Satrix Solutions and benefit from flawless design and exceptional execution of an Employee Satisfaction program.

Employee Engagement Capabilities

Employee Engagement & Customer Experience Services

In addition to Employee Satisfaction Surveys, Satrix Solutions partners with companies to establish structured feedback programs at critical touchpoints across the customer and employee journey. A complete lifecycle approach enables us to provide insights that will significantly enhance the experience for customers, prospects, and employees.

  1. EX Research

    Voice of Employee

    Employee Satisfaction Surveys Employee Net Promoter® Surveys Employee Engagement Surveys Employee Opinion Surveys Interdepartmental SurveysEmployee Stay Interviews Employee Exit Interviews

  1. CX Research

    Voice of Customer

    Customer Experience Surveys Net Promoter Score® Surveys Sale Win-Loss Interviews & Surveys Customer Churn Interviews & Surveys Post Onboarding Surveys Customer Perception Audits Customer Advisory Boards Product / Market Research Key Account Interviews

Our Case Studies

Exceptional Results & Customer Service

Satrix Solutions' clients have experienced quantifiable ROI with our employee satisfaction programs. By fostering company-wide participation, delivering actionable insights, and sharing objective recommendations, our clients have the roadmap needed to strengthen employee engagement, reduce attrition, and improve the company's reputation as a great place to work. 

96% "A Player" Retention

Discover how Satrix Solutions' eNPS program helped Schindler keep their best employees.

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Using Employee Feedback to Retain Customers

Find out how Parchment took employee feedback and used it to improve customer loyalty.

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98% retention rate

Find out how IHS Markit, now S&P Global increased revenue by 45% by increasing its customer retention rate.

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Audit An Existing Program
Have an existing program generating low response rates, minimal insights, or little impact on the business? We can conduct a comprehensive audit and share detailed recommendations.

Our Survey Process

Proven, Reliable, & Actionable

Our market research firm helps ensure your employee satisfaction program realizes maximum benefit. We will gather detailed customer expectations, preferences, and satisfaction levels and convert the feedback into improvement recommendations your customers will value.

Quantitative Research Method

Employee Satisfaction Resources

Thought Leadership & Expertise

We offer an excellent collection of best practices, tips, and guidebooks on CX and EX strategy — all crafted to help companies get ahead in today's competitive market.

Linking Employee Satisfaction To Customer Loyalty

Investing in employees provides for another opportunity to gain an advantage.

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Employee’s Role In A Service Organization

All employees need to know that customer loyalty is paramount and customer oriented goals should guide their actions and behaviors.

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Don’t Forget To Listen To Your Employees

Are your employees happy? It's a huge loss for any company when an employee resigns. Don't be blindsided by an employee's resignation.

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